11/12/2003.
Group 1 Releases DOC1 Query - Newest Module in the DOC1 Series 5 Customer Communications Management Solution




.Technology Helps Users to Make Informed Business Decisions


Group 1 Software (Nasdaq: GSOF) announces the release of DOC1 Query, the newest module in DOC1 Series 5, its customer communications management system. DOC1 Series 5 is composed of modules to manage every aspect of a company's critical business documents, from data acquisition and content creation through multi-channel delivery and web-based customer care. DOC1 Query is one of the electronic document management modules of DOC1 Series 5.

DOC1 Query is a powerful data-mining tool that enables users to query and extract data from dynamic print stream output (AFP, Metacode and line data) without programming or IT involvement. Query results can be displayed in XML or CSV (Comma Separated Value) format for importing into spreadsheets, databases and other applications for further analysis while eliminating re-keying of information.

Frequently, summary data and other information are available only from documents - whether in paper or electronic form. The challenge for business users has been to locate and extract data from dynamic documents, such as account statements and utility bills, where information is not on a fixed position on every page. The unique pattern recognition and parsing technology of DOC1 Query locates and extracts information from documents with varying formats and business rules. DOC1 Query provides secure, controlled access to reports across the Web to provide real-time financial, sales, back office and marketing intelligence anytime, anywhere, helping businesses make more informed decisions.

DOC1 Query also supports direct communication with the high-performance repository of DOC1 Archive, a module that provides high-speed search, retrieval and delivery of both Web and printed documents. With DOC1 Archive's superior compression technology, businesses can store up to seven years of a company's critical business documents on-line. Using the powerful combination of DOC1 Archive and DOC1 Query to access historical information, companies can do year-over-year comparisons and trend analysis for enhanced business intelligence.

DOC1 Query is composed of three core components: Query Designer, Query Client and Query Web. Query Designer enables power users to create new reports and queries. The tool provides the ability to model a document in order to create templates or pre-defined queries for access by business users. Query Client and Query Web provide business users, such as accountants, business analysts, and sales and marketing personnel, with access to pre- defined reports and queries through the Web or a desktop interface. Users can easily filter their results, extract information from reports, and load data into databases, spreadsheets or third-party applications for further analysis.

"DOC1 Query enables business users to harness the power of a wealth of legacy information that was historically 'off-limits' when making business decisions," said Alan Slater, president of Group 1's DOC1 Division. "This information can be utilised in a wide variety of applications, including developing personalised, highly targeted communications with DOC1's composition technology."

Notes for Editors

Group 1 Software (Nasdaq: GSOF) is a leading provider of solutions that help over 3,000 organizations worldwide maximize the value of their customer and other data. Group 1 provides industry-leading technologies that allow businesses to cleanse and enrich their corporate data, generate personalised customer communications and integrate and deliver data across the enterprise. These technologies are essential components of enterprise applications including customer relationship management (CRM), enterprise resource planning (ERP) and business intelligence systems. Founded in 1982 and headquartered in Lanham, Maryland, Group 1 offers solutions utilised by leaders in the financial services, banking, GIS/mapping, retail, telecommunications, utilities, insurance and other industries. The company's customer base includes such recognized names as Entergy, GEICO, L.L. Bean, MapQuest, QVC, Siemens, Wal-Mart and Wells Fargo.

Group 1 has offices throughout the UK, United States and Canada, continental Europe, including Amsterdam, Italy, Germany and Scandinavia, and Latin America. The company is also represented in Asia and Australia.

For further information, please contact:
Lindsell Marketing
Louisa Osmond
Account Manager
020 7434 2090
louisa@lindsellmarketing.com
www.lindsellmarketing.com
Group 1 Software
Deborah Pickering
Marketing Executive
01923 216060
dpickering@group1software.co.uk
www.g1.com
www.group1software.co.uk

Photographs of key spokespeople are available from Lindsell Marketing on request.

This press release may contain statements relating to Group 1’s future plans, events or performance. Such statements may involve risks and uncertainties, including risks associated with uncertainties pertaining to customer orders, demand for products and services, development of markets for Group 1's products and services and other risks identified in the company’s SEC filings. Group 1's actual results, events and performance may differ materially. Readers are cautioned not to place undue reliance on these forward-looking statements, which address the conditions as they are found on the date of this press release. Group 1 undertakes no obligation to release publicly the result of any revisions to these forward-looking statements that may be made to reflect events or circumstances that arise after the date of this press release or to reflect the occurrence of unanticipated events. Group 1 Software and DOC1 are registered trademarks of Group 1 Software, Inc. All other brand names, trademarks and registered trademarks are the property of their respective owners.Database 'Web Docs', View 'All', Document 'Release Notes for DOC1 Series 5.0-0'

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